Our Services
Operations
5 Senses Hospitality Management understands that your success starts with a solid foundation of flawless Operations.
- KPIs: We deliver exceptional Guest Satisfaction, Profitability and Team Member Development
- Empowerment: GMs are equipped with tools for success.
- Continuous Improvement: We are never “good enough.”
- Performance: Every member of the hotel knows the goal – and the plan to get there.
5 Senses Hospitality Management understands that your success starts with a solid foundation of flawless Operations. Our General Managers are armed with the tools they need to deliver exceptional guest satisfaction, profitability and Team Member development. We focus on key metrics that ensure our results reflect our passion for hospitality.
A carefully curated team of experts supports our hotels with a lens of continuous improvement. We set a high bar and every member of the hotel knows their goal and the plan to get there. In fact, every manager in our hotels, regardless of discipline, is measured by the hotel’s performance in Guests’ Intent to Return.
Financial
At 5 Senses Hospitality Management we believe surprises are meant for birthdays. Your hotel should be a carefully planned investment with a sound strategy for growth.
- Experience: Our team of Accounting professionals have over 59 years’ experience in hospitality.
- Standards: We adhere to
GAAP. - Services: Accounts payables, accounts receivables, financial statement preparation, budgeting, forecasting, cash management and tax reporting.
- Specialized: Our team of professionals also provides underwriting and ad hoc reporting.
- At the top: Chris Manley received the highest CPA exam score in the state of Colorado in 1993.
At 5 Senses Hospitality Management we believe surprises are meant for birthdays. Your hotel should be a carefully planned investment with a sound strategy for growth. We have an experienced staff of financial professionals – starting at the top with Chris Manley who received the highest CPA exam score in the state of Colorado in 1993. Our team of Accounting professionals have over <#> years experience in hospitality and adhere to the
Our financial services include accounts payables, accounts receivables, financial statement preparation, budgeting, forecasting, cash management and tax reporting. Our team of professionals also provides underwriting and ad hoc reporting as needed.
Digital Strategy
- Online Presence: Top line revenue channels are evaluated regularly to ensure that your hotel is presented to entice and deliver maximized rates.
- Visibility: From website optimization to third party listings, we ensure your customers will find you when shopping for hotels.
- Appealing: We ensure fresh, relevant photography and customized copywriting to entice your guests and meet brand standards.
- Technical: From key word creation to backlinking to channel pricing and prioritizing, our Digital Strategy teams ensure your digital presence remains evergreen.
- Custom: Specialized services from collateral creation to vanity website development helps ensure your hotel reaches the most appealing audience.
From key word creation to backlinking to channel pricing and prioritizing, our Digital Strategy teams ensure your digital presence remains evergreen. Custom services from collateral creation to vanity website development ensure that your hotel reaches the most appealing audience.
Revenue Management
Today’s competitive environment and unpredictable landscape have elevated the art of revenue management to a critical priority.
- Never One-Size-Fits-All: We customize each strategy call to ensure competitive pricing that delivers profitability and market share wins.
- Tools: Our team of experts utilizes both brand tools and cutting-edge industry platforms to establish a personalized strategy to fit the needs of the individual hotel.
- Assessments: Ongoing pricing reviews are used to ensure optimized channel distribution.
- Short- and Long-Term Lens: We focus on both immanent needs for the next 60-90 days as well as a review of a full 365-calendar to review changing market dynamics.
Today’s competitive environment and unpredictable landscape have elevated the art of revenue management to a critical priority. 5 Senses Hospitality Management’s team of experts utilize robust reporting tools and a personalized strategy designed to fit the needs of the individual hotel in its exact moment of time. By eliminating the one-size-fits-all approach and optimizing the efficiency of our strategy calls we can ensure competitive pricing that delivers profitability and market share wins.
As the markets evolve, hotels utilizing the 5 Senses Hospitality Management system of Revenue Strategy receive ongoing pricing reviews to ensure optimized channel distribution. We focus on both immanent needs for the next 60 – 90 days as well as a review of the full 365-day calendar to review compression, peak demand dates and market events so that your hotel exceeds market results.
Sales
- Talent Acquisition: We start by hiring the best talent available in the industry and then treating them well so they stay and foster long-term, meaningful relationships.
- Proactive: Direct sales managers focus on need time business that delivers market share wins and optimized profitability.
- Everybody Sells: We foster a sales-centric culture and provide weekly, customized training to increase revenue and eliminate losses from trade downs.
- Data Collection: All historical sales records are maintained through electronic tracking to support strong relationships, market intelligence and timely responsiveness.
The company fosters a sales-centric culture where “Everybody Sells” across the organization. Weekly, customized training topics focus on training every employee to seek ways to increase revenue or eliminate losses from trade downs. All historical sales records are maintained through electronic tracking to support strong relationships, market intelligence and timely responsiveness.
Construction Project Management
